PRIVACY, DATA PROTECTION, PERSONAL INFORMATION & GDPR POLICY 2026 for FACE Family Advice Ltd

 

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Children’s Data

 

We recognise the importance of protecting children’s privacy.

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Our platform is designed for use by parents and caregivers, and we do not knowingly collect personal data directly from children.

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Information About Children

 

In some cases, users (parents or caregivers) may choose to share information relating to their child (for example, age, developmental stage, or general circumstances) in order to access relevant content or personalise their experience.

 

Where this occurs:

• Such information is provided voluntarily by the parent or caregiver

• We treat this information with the same level of care and protection as all personal data

• We only collect and use this information where it is necessary to provide our services

 

We strongly encourage users not to share identifiable information about children, such as full names, exact dates of birth, addresses, or other sensitive details.

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How We Use Child-Related Data

 

Any child-related information provided is used solely for:

• Delivering relevant content and recommendations

• Improving the user experience

• Internal analytics (in an anonymised or aggregated form where possible)

 

We do not use this information for marketing directed at children.

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Parental Responsibility

 

As a parent or caregiver, you are responsible for any information you choose to share about your child through the platform.

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Data Protection and Security

 

We take appropriate technical and organisational measures to safeguard all personal data, including any information relating to children.

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Your Rights

 

Under UK data protection law, you have the right to:

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• Request access to personal data

• Request correction or deletion of data

• Restrict or object to certain types of processing

 

You may exercise these rights in relation to your own data and any child-related data you have provided by contacting us at below address
 

Contact

 

If you believe that we may have collected personal data directly from a child without appropriate consent, please contact us immediately so we can take appropriate action.

 

We have appointed a data protection supervisor (DPS) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact FACE via the website www.facefamilyadvice.co.uk , email info@facefamilyadvice.co.uk or business postal address 652 Ringwood Road, Poole, Dorset BH12 4LZ and state that your query is for the attention of the DPS.

 

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This policy was last reviewed on 8th April 2026

and will be reviewed every 12 months or before if deemed necessary.

 

 

 

 

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Jane Keyworth FACE Director